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enterprise that handles SK Telecom’s services.


                                                                                                                Trigger words lead to a recommendation for a


                                                                                                                visit by public health officials.



                                                                                                                As South Korea’s government pushes to


                                                                                                                allow businesses to access vast amounts of



                                                                                                                personal information and to ease restrictions


                                                                                                                holding back telemedicine, tech firms


                                                                                                                could potentially find much bigger markets


                                                                                                                for their artificial intelligence and other


                                                                                                                emerging technologies.



                                                                                                                The drive, resisted for years by civil liberty


                                                                                                                advocates and medical professionals, has



                                                                                                                been reinvigorated by a technology-driven


                                                                                                                fight against COVID-19. It has so far allowed


                                                                                                                South Korea to emerge as something of a


                                                                                                                coronavirus success story but also raised


                                                                                                                broader worries that privacy is being sacrificed


                                                                                                                for epidemiological gains.



                                                                                                                Armed with an infectious disease law that



                                                                                                                was strengthened after a 2015 outbreak of a


                                                                                                                different coronavirus, MERS, health authorities


                                                                                                                have aggressively used credit-card records,


                                                                                                                surveillance videos and cellphone data to find


                                                                                                                and isolate potential virus carriers.



                                                                                                                Locations where patients went before they


                                                                                                                were diagnosed are published on websites and



                                                                                                                released through cellphone alerts. Smartphone


                                                                                                                tracking apps are used to monitor around


                                                                                                                30,000 individuals quarantined at home.



                                                                                                                Starting this week, entertainment venues in


                                                                                                                Seoul, Incheon and Daejeon will be required to


                                                                                                                register customers with smartphone QR codes



                                                                                                                so they can be easily located if needed. The


                                                                                                                requirement expands nationwide on June 10.



                                                                                                                But there’s a dark side.









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