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enterprise that handles SK Telecom’s services.
Trigger words lead to a recommendation for a
visit by public health officials.
As South Korea’s government pushes to
allow businesses to access vast amounts of
personal information and to ease restrictions
holding back telemedicine, tech firms
could potentially find much bigger markets
for their artificial intelligence and other
emerging technologies.
The drive, resisted for years by civil liberty
advocates and medical professionals, has
been reinvigorated by a technology-driven
fight against COVID-19. It has so far allowed
South Korea to emerge as something of a
coronavirus success story but also raised
broader worries that privacy is being sacrificed
for epidemiological gains.
Armed with an infectious disease law that
was strengthened after a 2015 outbreak of a
different coronavirus, MERS, health authorities
have aggressively used credit-card records,
surveillance videos and cellphone data to find
and isolate potential virus carriers.
Locations where patients went before they
were diagnosed are published on websites and
released through cellphone alerts. Smartphone
tracking apps are used to monitor around
30,000 individuals quarantined at home.
Starting this week, entertainment venues in
Seoul, Incheon and Daejeon will be required to
register customers with smartphone QR codes
so they can be easily located if needed. The
requirement expands nationwide on June 10.
But there’s a dark side.
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