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“Companies will always have an endless thirst for

data, but you can’t give it to them all,” he said.

Doctors’ groups have also resisted government

calls for legalizing telemedicine, raising concerns

related to data security and a negative impact

on smaller hospitals.

Industrial benefits will be limited if officials

can’t find the right combination of techniques

to process personal information so that it can’t

be used to identify individuals. Health and

government authorities have failed to do this

during the pandemic.

South Korea’s anti-virus experience provides

“lots of lessons and implications” as it steps

toward a data-driven economy, Ko said.

“With data, it’s bad to take ‘the more, the better’

approach,” he said. “An appropriate control

system needs to be baked into the process,

to make decisions on data access based on

necessity and sensitivity and restrict access to

information that isn’t really needed.”

In Seoul’s Yangcheon district, officials are using

SK Telecom’s tech to monitor some 200 seniors

who live alone.

Social workers, who have smartphone apps that

look like a mini version of the main dashboard,

make calls or visits when users don’t use their

devices for more than 24 hours.

“It’s nice to have something to talk to,” said Lee

Chang-geun, an 89-year-old who has lived

alone in his small apartment since his wife died

three years ago. “But I wish they developed an

Aria function for opening doors. What good is a

distress signal if I die while emergency workers

try to force open my door?”

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