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are now using Zoom for online classes,
according to the company.
But the once-weak privacy controls also helped
make Zoom extremely easy to use, one of the
reasons it became such a popular way to hold
online classes, business meetings and virtual
cocktail hours after most of the U.S. began
ordering people to stay at home in effort to
reduce the spread of the novel coronavirus that
causes COVID-19.
Zoom also offers a free version of its service,
another factor in its popularity at a time when
about 40 million people in the U.S. have lost
their jobs since mid-March, raising the specter
of the worst economic downturn since the Great
Depression of the 1930s.
The San Jose, California, company has always
made most of its money from companies that
subscribe to a more sophisticated version of
its service that traditionally has been used for
business meetings among employees working
in offices far apart from each other.
But the pandemic-driven shutdown turned Zoom
into a tool for employees who once worked
alongside each other, but have been doing their
jobs from home during the past few months.
Zoom ended April with 265,400 corporate
customers with at least 10 employees,
more than quadrupling from the same time
last year.
Although Zoom remains focused on servicing
its corporate customers, Yuan is hoping to
figure out ways to make money from the all the
socializing and learning that is happening on
the service, too. Some analysts have speculated
that eventually may involve showing ads on the
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