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The streaming service is just one of many
corporate brands that have turned to social
media to voice concerns over racial injustice
after the death of George Floyd, a handcuffed
black man who pleaded for air as a white
Minneapolis police officer pressed his knee
against Floyd’s neck for several minutes.
At the same time, companies must consider
whether it makes sense for them to weigh in,
especially on an issue as sensitive as race.
“It’s brand activism,” said Alexander Chernev,
a professor of marketing at Northwestern
University’s Kellogg School of Management.
“It’s not surprising. But companies have to
think very carefully before they take a stand on
these issues.”
There are plenty of examples of brands speaking
out forcefully on social media, particularly in
industries where cultural awareness is crucial.
WarnerMedia, which is owned by AT&T and
includes brands like HBO and TBS, changed their
handles to #BlackLivesMatter and all posted
the same James Baldwin quote: “Neither love
nor terror makes one blind: indifference makes
one blind.”
Twitter changed its iconic profile image to black
with the Black Lives Matter hashtag. Media giant
ViacomCBS tweeted “Black Lives Matter. Black
Culture Matters. Black Communities Matter,” and
on Monday announced that its cable properties
like MTV and Comedy Central will go dark for 8
minutes and 46 seconds to honor Floyd.
Nike, which famously took on the racial injustice
issue head-on with its ad campaign featuring
former NFL quarterback Colin Kaepernick,
revealed a new video ad on Friday that bore the
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